I Bought this Hat 7 3/8
April 20, 2014
I had 2 return the hat ( see images ) .. long story short.. hat was dirty with marks on it .. when i was told no replacements available size 7 3/8 was not given option of 7 1/2 or 7 1/4 , my options were well here's a Code # you can use on your next purchase.. great .. no not really .. i'm paying for shipping twice .. the hat was visually wrong from the start why send it . credit my card we're done, now i ordered a hat and a some other small items to use up the code... and yes I have to pay for shipping again .. I've bought products from Rock Bottom Golf for years ! Drivers ( a few) , Set of Callaway X irons (which i love) many other things Balls gloves tees shirts jackets etc etc.. and always happy with the products . . but this is crazy .. Rock Bottom Customer Service is Rock Bottom.. i hope i see this Review in my Reviews..
Pros:The Hat was nice .. just not white ...
Cons:the return policy . paying for shipping twice is ridiculous. refund the card that code has 2 go..