March 22, 2011
At first, I thought Rockbottom messed up my order since I was told that my package had been delivered. After back and forth emails (rockbottom was very courteous) regarding the status of the package, I find out that the FedEx guy left this package in the backyard near the basement entrance (Funny, since the backyard entrance is always locked). Low and behold I find it a week later, but in good condition since there was plastic covering the bag (it had been raining all week). I look forward to using the travel bag at the Grand Strande in April. Thanks Rockbottom!
Pros:Great customer support
Bag isn't to shabby either
Cons:FedEx guy that left it in the backyard