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FAQ Shipping/Handling Rates

Welcome to The Cave golfers! Wondering about shipping & handling rules & rates? Then you've come to the right place my friend! I know that when you buy some new golf gear you want to get it as FAST as possible. That's why here at The Cave we get your order out the door as fast as we can pack it. Order before 2pm Eastern Time and it's shipping THAT DAY! More questions? Just check out the FAQ section below!
-Scratch the Caveman


FAQ Section

What carrier does Rock Bottom Golf use?
RockBottomGolf uses a variety of carriers to deliver your packages to you in the best, most efficient way possible! Based on your delivery selection and address, our checkout system will decide the best way to get your package to you.

When will my order be shipped?
Order shipment is based on the 'time' that your order was placed and the 'receipt of payment' from our credit card processor. If you place your order before 2pm EST and there are no issues with regards to your payment, then your order should ship that day. If you place your order after 2pm EST, then your order should ship the next day. For orders placed after 2pm on Friday, your order will not ship until Monday.
*Note: Transit time does not include the day an order is shipped.

Is there a shipping & handling discount when multiple items are purchased at the same time?
Yes! The more you buy, the more $$$ you will save! Our checkout system will automatically combine your items and provide you with a discounted shipping and handling rate! Please note:

- Orders over 20 line items will ship within 2 business days
- We will not be able to add additional items to your order after you checkout
- Orders can only be delivered to one address

Does RockBottomGolf ship on weekends or holidays?
RockBottomGolf's Shipping Days and Days-In-Transit do not include weekends or holidays! For example, if you pay for an item on Friday before 2pm Eastern and select Next Day Air, on-time delivery will be Monday, not Saturday!
*Note: Transit time does not include the day an order is shipped.

Can I upgrade my shipping service?
Absolutely! We offer our customers the option to upgrade to 1 Day Express, 1 Day Service, 2 Day Guaranteed and 3 Day Guaranteed. Please see domestic rates below. Please note that our shipping software will ship upgraded orders in the most efficient way possible. Orders may be shipped in a variety of ways, including by air or ground, based on the part of the country that you reside in. You may want to check the ground delivery map below to make sure you're not upgrading unnecessarily!

PLEASE NOTE: YOUR ORDER WILL SHIP VIA ONE OF OUR GROUND SERVICES (Ground Saver or Ground 1-5 Days) IF YOU DO NOT SELECT A SHIPPING SERVICE UPGRADE! *Please note: Days in transit are calculated beginning on the day following shipment. For example, if payment clears at 10am on Monday and 3 Day Service is selected, shipping will occur on Monday with Tuesday being day 1 in transit, Wednesday being day 2 and Thursday being day 3 (the anticipated delivery date). Standard and ground services are not guaranteed by a certain date. Please be sure to consider this when selecting your shipping method.

Do I need to be available to receive deliveries from Rock Bottom Golf?
A signature will be required on any order exceeding $500 to ensure there are no complications with your delivery.

What days of the week does Rock Bottom Golf deliver on?
Our standard delivery times are Monday - Friday.

Shipping & Handling Charts
Remember, shipping is ALWAYS free when you spend $199 or more!

*Please note a $2 surcharge will be applied to rural shipments.
   Products   Weight
   Small Accessories/Apparel   1 lb.
   Individual Club   2.5 lbs.
   Shoes   3 lbs.
   Iron Sets   8 lbs.
   Balls (1 Doz)   1 lb.
   Gloves (1)   .2 lbs.
   Complete Sets w/out Bag   15 lbs.
   Junior Sets   6 lbs.
   Complete Sets with Bag   15 lbs
    Stand Bag   8 lbs
    Cart Bag   10 lbs
   Push/Pull Carts   16 lbs
Please Note: weights vary by manufacturer! Above weights are generic estimates.
Actual shipping/hanlding rate will be displayed in your check-out cart.

    United States (Lower 48)   Alaska/Hawaii   APO/FPO
Weight (in lbs.)   Ground Saver
7-14 Days

Ground 1-5
Day

3 Day
Guaranteed
Next Day
Guaranteed
  Ground AK/HI
1-5 Day
Next Day
Guaranteed
  Ground
Delivery Times Vary
0 - 1   $4.99 $6.99 $11.99 $20.99   $22.99 $26.99   $11.99
1.01 - 2   $5.99 $6.99 $12.99 $22.99   $26.99 $30.99   $12.99
2.01 - 3   $7.99 $9.99 $14.99 $24.99   $28.99 $33.99   $14.99
3.01 - 4   $9.99 $10.99 $16.99 $28.99   $30.99 $36.99   $16.99
4.01 - 6   $11.99 $13.99 $17.99 $31.99   $33.99 $40.99   $17.99
6.01 - 8   $13.99 $15.99 $19.99 $36.99   $35.99 $43.99   $19.99
8.01 - 10   N/A $16.99 $22.99 $40.99   $39.99 $47.99   $22.99
10.01 - 12   N/A $17.99 $25.99 $47.99   $50.99 $61.99   $25.99
12.01 - 14   N/A $18.99 $30.99 $51.99   $58.99 $68.99   $30.99
14.01 - 16   N/A $19.99 $34.99 $56.99   $65.99 $75.99   $34.99
16.01 - 18   N/A $20.99 $38.99 $61.99   $72.99 $81.99   $38.99
18.01 - 20   N/A $21.99 $42.99 $68.99   $80.99 $91.99   $42.99
20.01 - 25   N/A $26.99 $46.99 $76.99   $91.99 $101.99   $46.99
25.01 - 30   N/A $30.99 $50.99 $81.99   $100.99 $107.99   $50.99
30.01 - 35   N/A $34.99 $54.99 $91.99   $113.99 $121.99   $54.99
35.01 - 40   N/A $38.99 $69.99 $101.99   $127.99 $134.99   $69.99
40.01 - 45   N/A $43.99 $79.99 $111.99   $140.99 $148.99   $79.99
45.01 - 50   N/A $46.99 $89.99 $121.99   $154.99 $161.99   $89.99
50.01 - 55   N/A $50.99 $99.99 $126.99   $169.99 $176.99   $99.99
55.01 - 60   N/A $54.99 $109.99 $141.99   $184.99 $191.99   $109.99

*Note that the Ground Saver shipping method uses an extremely slow service. It should only be selected if you are in no hurry to receive your product as it could take a few weeks to arrive. The alternate Ground rate will arrive much quicker and delivery times are based off the delivery chart below.

Please note that shipping rates/promos and coupon discounts only apply to retail orders.
Please Contact Wholesale@RockBottomGolf.com for orders weighing 60 lbs or more.


Ground Delivery 1-5 Day Map