Have a question for Scratch the Caveman?
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section or write Scratch an email!
Domestic Sales Help: 1-877-540-GOLF (4653)
International Sales Help: 1-585-436-7116
Available Mon - Fri, 9am - 6pm Eastern
Please note that most orders placed before 2pm Eastern will ship the same day. Orders placed after 2pm EST will ship the NEXT BUSINESS DAY. Please allow 24 hours after order placement to view tracking results!!!
Track Your Order!
When your order ships, an email with tracking information will be sent to the email address you used to place your order.
You can also track your order by simply logging into your account:
Click Here To Log In!
No account? No worries? Take a few seconds to create yours today and you'll instantly have access to your tracking info!
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If after 24 hours you fail to see tracking results, please email us at OrderStatus@RockBottomGolf.com!
Q. What is the return policy?
Featured Frequently Asked Questions
A. In the rare chance there was something wrong with your order, just send us an email at Scratch@RockBottomGolf.com and we'll make it right!
If you'd like to return your order, make sure the merchandise is unused and was purchased at RockBottomGolf.com within the last 30 days.
If you'd like to generate a UPS return label, just Click Here and you'll be able to print one immediately for just $7, which will be deducted from your refund.
If you'd prefer to choose your own return method, please contact us at Scratch@RockBottomGolf.com to obtain a return authorization number. When we send your return authorization, we’ll supply you with the appropriate return address as well. Once we’ve received your return, please allow 7-10 business days for the return to be processed.
Q. Where can I find shipping/handling info & rate charts?
Q. What is RockBottomGolf's pricing policy?
A. From time to time errors and typos occur. RockBottomGolf reserves the right to correct these errors on the web site, email, banner ads & any other web related media. For pricing related questions please contact Customer Service at Scratch@RockBottomGolf.com.
If you notice that we have a lower price on an item within a week of you purchasing that item on a Rock Bottom site, we'll give you a gift card for the difference! However if you missed a Rock Bottom deal, we cannot refund you the difference on a later purchase. With that said, all of our prices are GUARANTEED to be the LOWEST price at the time of purchase!
Q. Are RockBottomGolf's products new or used? How do you sell so cheap?
A. We only sell BRAND NEW TOP QUALITY merchandise! We stand behind every item we sell and we will do everything possible to assure that you're satisfied.
We buy HUGE lots of closeout merchandise, keep our overhead as low as humanly possible, leverage technology and then pass the savings on to our customers. We may not have everything that you're looking for, but the prices on the items that we do have are the cheapest that you will find, guaranteed!