Frequently Asked Questions

Q. What is the return policy?

A. In the rare chance there was something wrong with your order, just send us an email at Scratch@RockBottomGolf.com and we'll make it right!

If you'd like to return your order, make sure the merchandise is unused and was purchased at RockBottomGolf.com within the last 30 days.
If you'd like to generate a UPS return label, just Click Here and you'll be able to print one immediately for just $7, which will be deducted from your refund.
If you'd prefer to choose your own return method, please contact us at Scratch@RockBottomGolf.com to obtain a return authorization number. When we send your return authorization, we’ll supply you with the appropriate return address as well. Once we’ve received your return, please allow 7-10 business days for the return to be processed.

Q. Where can I find shipping/handling info & rate charts?

A. To view our Domestic Rates Click Here!
To view our International Rates Click Here!

 Q. What is RockBottomGolf's pricing policy?

A. From time to time errors and typos occur. RockBottomGolf reserves the right to correct these errors on the web site, email, banner ads & any other web related media. For pricing related questions please contact Customer Service at Scratch@RockBottomGolf.com.

If you notice that we have a lower price on an item within a week of you purchasing that item on a Rock Bottom site, we'll give you a gift card for the difference! However if you missed a Rock Bottom deal, we cannot refund you the difference on a later purchase. With that said, all of our prices are GUARANTEED to be the LOWEST price at the time of purchase!

Q. Are RockBottomGolf's products new or used? How do you sell so cheap?

A. We only sell BRAND NEW TOP QUALITY merchandise! We stand behind every item we sell and we will do everything possible to assure that you're satisfied.
We buy HUGE lots of closeout merchandise, keep our overhead as low as humanly possible, leverage technology and then pass the savings on to our customers. We may not have everything that you're looking for, but the prices on the items that we do have are the cheapest that you will find, guaranteed!